
'My passion lies in transforming complex challenges into intuitive, engaging digital experiences that drive user satisfaction and business growth.
My journey began with a background in art and graphic design, which continues to influence my approach to user experience—balancing aesthetics with user-centered design principles. My leadership fosters a culture where strategic innovation meets user satisfaction, driving our success in the gaming and betting digital landscape. By breaking down silos between UX, design, engineering and product teams, I fostered an environment where diverse perspectives thrive and every voice is heard.
Throughout my career, I have successfully led cross-functional teams in fast-paced environments, fostering collaboration, creativity, and continuous improvement. My expertise spans strategic UX visioning, user research, interaction design, graphic design and driving innovation across global digital products.

Work
Jan 2024 - Present
Entain Group -
Full Time
Head of UX Design
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Collaborate with UX Director to set UX strategy for the Centre of Excellence
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Mentor and Develop Design Talent
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Collaborate with Cross-Functional Teams
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Define and Implement UX Best Practices
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Drive UX Innovation
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Champion User-Centric Design
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Budget and Resource Management
Jul 2020 - Jan 2024
Entain Group -
Full Time
Global Head of User Experience
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Lead UX Strategy and Vision
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Global UX Team Leadership
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Collaborate with Cross-Functional Teams
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Define and Implement UX Best Practices
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Drive UX Innovation
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Champion User-Centric Design
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Budget and Resource Management
Dec 2018 - Jul 2020
GVC Group -
Full Time
Senior Team Lead of UX
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Lead UX Design Projects
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Mentor and Guide UX Team Members
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Ensure Consistency and Quality
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Collaborate with Cross-Functional Teams
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Conduct and Utilise UX Research
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Champion User-Centric Design
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Facilitate Design Reviews
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Manage Stakeholder Expectations
Apr 2015 - Dec 2018
Betway Group -
Full Time
Design Manager
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Lead Digital Design Projects
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Collaborate with Marketing Teams
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Develop and Maintain Brand Standards
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Manage Design Workflow and Prioritisation
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Oversee Design Team
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Implement Best Practices for Digital Design
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Analyse and Improve Design Performance
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Coordinate with External Vendors
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Manage Design Assets and Libraries
Jul 2008 - Mar 2015
Ladbrokes Plc -
Full Time
Digital Design Manager | 2012 - 2015
Senior Designer | 2008 - 2012
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Lead Digital Design Projects
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Collaborate with Marketing Teams
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Develop and Maintain Brand Standards
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Oversee Design Team
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Implement Best Practices for Digital Design
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Coordinate with External Vendors
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Manage Design Assets and Libraries
Apr 2015 - Dec 2018
Times Publications
Wed/Print Designer Manager
Jun 2003 - Jun 2008
Shades of Barbados
Senior Designer /Consultant
​
May 1999 - Nov 1999
BT
Website Designer​
Oct 1997 - Jan 1999
BBC
Digital Designer
Education
1994-1996
Newham College of Further Education, London
Higher National Diploma
Visual Graphics Communication
1992-1994
Newham College of Further Education, London
National Diploma
Visual Graphics Communication
2022
Nielsen Norman Group
UX Certification
Credential ID:1058661
